Now that Samsung has fixed its latest smartphone issue, it’s likely that many of you are wondering how to restore your device to a usable state.
Samsung has already released a software update that addresses the issue, and now it’s giving you some pointers to help you along.1.
Install the updateYou should now have the latest version of the Samsung Galaxy S7 and S7 Edge on your device.
Follow these steps to update your device, which should include the new firmware version:1.
Download the Samsung Update app.2.
Select “Update Now” and follow the on-screen instructions to install the update.3.
Open the Samsung firmware update.4.
If you’re still experiencing issues, try the “Reset” option in the firmware update to clear all pending changes.5.
Reboot into the software update to continue.
If you still have problems, the Samsung Support Team is available Monday through Friday, 9am to 6pm EST, to help troubleshoot issues.